Personalisation

We want to provide you with a personalised experience from your initial order to the delivery of your item or gift. We pride ourselves on our attention to detail that we want to present to you with a beautifully finished item.

Whether it be for a special occasion or if you just want to show you care, these accessories will create a gift for them to treasure forever.

We offer embroidery services on our VIP Scarves adding initials, dates or names to make it truly unique. For our personalised service, please allow 14-21 days delivery in our busy periods.

Unless otherwise stated, we will use our expertise to style the embroidery how we believe is the best format for the individual items. Should you have any specific requirements that you would like us to be aware of, then you should reply back to our email regarding the initials you want on your item and we will do our best to accommodate this.

Please check all spelling and punctuation, as we do not accept returns on any items that have been personalised – unless we have got it wrong ourselves.

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Types of personalisation:

Embroidery:

Using industrial embroidery machines, we embroider each letter with the thread colour that you desire. Our embroidery colours come in – light red, dark red, yellow, light blue, dark blue, light green, dark green, purple, pink, silver or gold.

(Please note: White backing is placed to the back of the initials to ensure the embroidery is firmly set in place; we cut as much off as we can, however you may still see a small amount visible).

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Initials: You can personalise your product with up to four initials, which will be embroidered in the most common position.

Add another line: If requested, you can add a maximum of two lines which will be charged to you once you have made your initial order. We will treat this like any other order and email you within 24 hours to confirm your order and also speak to you personally about the initials/date/name you would like embossed or embroidered on your item and if you have any other requirements.

All our items can be delivered to you or the person you are gifting and this will be available to request at check out.